SpinPalace separates your real money from bonus funds, and winnings from the offer stay locked until you meet the playthrough condition. Players often misread that winnings appear in the cash balance and assume they are ready to withdraw. In practice, that condition decides how much of your balance you can take out and how much stays reserved for play.
How to Claim the Offer
Claiming starts with your account and follows fixed stages on the phone browser; each step keeps the bonus attached to your profile.
- Open https://www.spin-palace.org/ in your phone browser instead of installing anything. The site loads directly and shows the offers tied to your account.
- Complete the spin palace login with your username and password. The login screen is the only place where your account details are accepted.
- Open the bonus page and read the full conditions before you opt in. The page lists what the offer includes and how winnings are held.
- Choose the offer and confirm it on the page. Confirmation attaches the bonus to your account and starts the playthrough tracking.
- Make a qualifying deposit if the offer requires one, using a method accepted for the promotion. The deposit must come from your own account and match the offer’s minimum.
- Check your bonus balance after the deposit so you know how much of your play is funded by the offer. The bonus balance is shown separately from your cash.
- Play eligible games within the active period, because the offer expires if the playthrough is not finished in time. The expiry is shown on the bonus page.
The bonus page is the only place where the current offer details appear, and it can change between visits. Opting in before you deposit keeps the offer linked to that deposit, while depositing first can leave the bonus unclaimed. Your bonus balance and cash balance stay separate in the account view, so you always see which part is under the playthrough condition. Games marked as excluded do not reduce the remaining playthrough, even when you play them. The page shows the active period and the eligible games, and both apply to every player who claims the same offer.
Conditions to Check
The table lists the conditions that decide how the offer behaves for your money.
| Term | What it means | What to check |
|---|---|---|
| Playthrough requirement | Bonus funds and their winnings must be played a set number of times before withdrawal | The multiplier stated on the bonus page for your chosen offer |
| Eligible games | Only listed games reduce the remaining playthrough | The game list attached to the offer at the time you claim |
| Maximum bet | A cap on each stake while the bonus is active | The stake cap shown in the offer details |
| Expiry period | The offer and its winnings disappear when the period ends | The active period shown on the bonus page |
| Real money first | Your cash is used before bonus funds in most cases | The order shown in your account and in the offer details |
The term players misread most is the playthrough requirement, because it is counted on bonus funds and their winnings, not only on the deposit. A player who sees a large balance may assume it is withdrawable, while most of it is still bonus money. The maximum bet matters as much, since a single stake above the cap can void the offer. Expiry catches players who wait, because the offer and its winnings are removed when the period ends. Eligible games decide how fast the requirement is met, and excluded games leave it unchanged. Real money first means your cash is spent before the bonus, so the bonus stays in place while your own funds are used.
How the Maths Works
This is a worked example only, using a deposit of 10 and a playthrough of x35; it does not describe the actual terms of this brand.
The formula is simple: take the bonus amount and multiply it by the playthrough multiplier to get the total you must wager. In the example, a bonus of 10 multiplied by 35 gives a total playthrough of 350. That total is the amount of stakes you must place on eligible games, not the amount you must deposit. The bonus stays locked until the full total is wagered.
Suppose you receive a bonus of 10 and play eligible games at 1 per spin. You need 350 in total stakes, which is 350 spins at that stake. Every eligible spin reduces the remaining requirement by its stake. The progress is tracked for you, and the remaining amount is visible in the account.
If you win during the playthrough, those winnings are added to the bonus balance. They do not become cash until the requirement is complete. A win of 5 during the playthrough raises the bonus balance to 15 in this example. The playthrough is calculated on the bonus balance, so the target can grow as you win.
Stakes above the maximum bet do not count in a normal way and can void the offer. In the example, a single stake above the cap could remove the bonus and its winnings. That is why the stake cap is as important as the multiplier. Keeping each stake within the cap protects the progress you have made.
When the requirement is complete, the remaining bonus and its winnings move to your cash balance. The example total of 350 in stakes would then be finished, and the balance becomes withdrawable. Until that point, the money is not yours to take out. The figures here are illustrative only and are not the terms of this brand.
How Free Spins Work
Free spins are usually attached to a specific game, and the offer page names that game. The spins are credited to your account and appear in the game when it is opened. They cannot be moved to another game. The number of spins and the stake per spin are set by the offer.
Winnings from free spins normally arrive as bonus funds rather than cash. That means a playthrough condition applies to them before withdrawal. The requirement is shown with the offer, and it matches the one used for the rest of the bonus. Players who expect cash winnings are often surprised by this.
Free spins have their own expiry, which can be shorter than the expiry of the main bonus. Spins that are not used within the period are removed from the account. The expiry is shown on the bonus page next to the spin offer. Using them soon after they are credited avoids losing them.
Some offers limit the maximum win from free spins. The cap is stated in the offer details, and winnings above it are not paid. The cap applies to the total won from the spins, not to each spin. Reading the cap before playing the spins sets the right expectation.
Free spins may require an opt-in like any other bonus. Without the opt-in, the spins do not appear in your account. The bonus page shows whether the offer needs a code or a simple confirmation. Confirm first so the spins are linked to your profile.
Withdrawing before using the spins can cancel them in some setups. The offer details say whether the spins survive a withdrawal request. Finishing the spins and their playthrough first avoids losing them. The account view shows the spins and the remaining playthrough together.
Which Games Count
The offer page lists the games that reduce the remaining playthrough. Games outside that list do not count, even when they look similar. The list can differ between offers. The version attached to your offer is the one that applies.
Slots usually contribute in full, while table games and live games often contribute less or not at all. A game that contributes less reduces the requirement slowly. A game that is excluded leaves it unchanged. The contribution of each game is stated in the offer details.
Playing excluded games wastes time against the expiry period. The playthrough does not move, but the active period does. Players who split their play between eligible and excluded games often run out of time. Sticking to eligible games keeps progress steady.
The eligible list can be updated during the offer period. The list that applies is the one shown when you play, not the one you remember. A game that counted earlier may be excluded later. The bonus page shows the current list for your offer.
Progress is tracked per game type, and the account view shows the remaining requirement. When you switch games, check that the remaining amount moves. If it does not move after a session, the game is not counting. Changing to an eligible game protects your progress.
Traps to Avoid
Most losses on a bonus come from a few repeat mistakes, and each one has a simple way to avoid it.
- Depositing before opting in leaves the deposit outside the offer. Avoid it by confirming the bonus on the bonus page first. The opt-in step is what links the offer to your account.
- Placing a stake above the maximum bet can void the bonus and its winnings. Avoid it by setting your stake within the cap before you start playing. The cap is shown in the offer details.
- Playing excluded games does not reduce the playthrough. Avoid it by opening the eligible game list before your session. The list attached to your offer is the one that counts.
- Ignoring the expiry period leaves the bonus and its winnings removed. Avoid it by noting the active period when you claim. Finishing the playthrough before that period ends keeps the money.
- Treating bonus winnings as cash leads to failed withdrawal attempts. Avoid it by checking that the playthrough is finished before you request a withdrawal. The account shows the remaining requirement.
- Requesting a withdrawal during the playthrough can cancel the bonus in some setups. Avoid it by finishing the requirement first unless the offer says otherwise. The offer details state how a withdrawal affects the bonus.
- Assuming free spins pay cash leads to wrong expectations. Avoid it by reading how spin winnings are credited. The offer details say whether they arrive as bonus funds.
The spin palace app is not needed to play, because the phone browser opens the same account and the same bonus page. The spin palace login keeps your bonus balance and cash balance together, so progress is visible in one place. SpinPalace shows the remaining playthrough in the account, and that figure is the one to follow. A bonus balance that looks large is not withdrawable until the condition is met. Small stakes within the cap finish the requirement more safely than large ones. The expiry period runs from the moment you claim, not from your first spin. The conditions on the bonus page are the ones that apply, and they decide what you can take out.
